Delivery Information
The RAF Benevolent Fund online shop sells a range of products and all proceeds go towards our work supporting serving and veteran RAF personnel and their families.
Payment methods
We process secure payments through PayPal which accepts most credit and debit cards as well as PayPal itself.
If you are having any difficulties paying for your order, please consult with your bank or credit card provider in the first instance. If you're still unable to place your order, please do reach out to us using the details further below.
Order fulfilment
All orders are fulfilled on our behalf by Telebank and delivered by Royal Mail. Depending on the delivery address, you may be able to select from a range of delivery options at the checkout stage. If you have any questions, please do get in touch using the details below.
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First Class Royal Mail UK Delivery – 1 pack of cards |
£1.10 |
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Second Class Royal Mail UK Delivery – 1 pack of cards |
£0.75 |
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First Class Royal Mail UK Delivery – 2 or more packs of cards |
£3.69 |
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Second Class Royal Mail UK Delivery – 2 or more packs of cards |
£2.99 |
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Second Class Royal Mail UK Delivery is free for orders over £20.00 |
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International orders are charged at a flat-rate of £14.99 |
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Order enquiries
If you have any questions regarding your order or anything else relating to our online shop or the service we provide, please don't hesitate to get in touch using the details below. If you're contacting us regarding an order you've already placed, it would be really helpful if you could provide your order number and address to help us find it in our system.
Email us: shop@rafbf.org.uk
Call us: 020 7580 8343 (select option 2)
Write to us: Online Shop, Royal Air Force Benevolent Fund, 67 Portland Place, London W1B 1AR.